Please check our FAQ section first, to obtain the help needed to resolve your technical issue. Feel free to contact us by E-mail or by phone.

　E-mail: Please make sure you provide us with the following information in your E-mail. Your name, phone number, product name, operating system of your computer, product model and a description of your problem to ensure prompt response. Omission of any of the above details might cause delay in responding to you. All E-mails will be responded within two business days. You can contact us at postmaster@sansense.com .

　Phone: You are welcome to call us at 86-512-68785456 during normal business hours 9:00am to 17:00 pm (GMT +8:00), Monday-Friday . We are closed on Saturday and Sunday.